Other Benefits - 2 - Employee Assistance Program

Other Benefits - 2 - Employee Assistance Program

Employee Assistance Program – GuidanceResources

The University System of Maryland has contracted with ComPsych® GuidanceResources® to offer a wide variety of award-winning, comprehensive work/life services through both phone-based and web-based services.  Employee Assistance Programs have often been known for the traditional counseling and consultation resources.  GuidanceResources® offers these traditional services, but the services have been expanded to provide additional nontraditional services such as financial, legal, child care, education, identity theft, and pet services. 

All services are private and confidential, and there is no cost associated with the services.  Additionally, GuidanceResources provides Working Advantage, which is a corporate discount program for everyday services such as travel, restaurants, event tickets, electronics, flowers, and more.   

The program is available to you and your immediate household members.  Services are available online at guidanceresources.com or through Customer Service at 1-855-410-7628.  To utilize the online services, please register using the instructions below.  The link will also be included in the Quick Reference Guide.

First-time users, follow these simple instructions and start exploring the resources offered to you on GuidanceResources Online:

1. Go to guidanceresources.com to reach the website.
2. Once on the guidanceresources.com home page, click the "Register" tab.
3. Enter the Organization Web ID USMEAP and then click the "Register" button.
4. You will then be asked to enter a User Name and Password. Both can be anything you would like them to be but should be something you will remember. The User Name (often your name) must be at least six characters long and should have no spaces (for example: joesmith). The Security Questions are meant to prompt you if you forget your password. You must select the button verifying that you are at least 13 years of age, as required by federal law. Be sure to read the Terms of Use and click the check box to indicate your agreement to those terms. Make sure that you complete all fields that have red asterisks, as these are required fields. When you’ve finished, click the Submit button at the bottom of the page.
5. You should now be able to access the website.